Privacy Policy
Last Update Date: 03.06.2024
1. GENERAL
1 Longevity AI Ltd. (“Our Company” or “we”) is engaged in the business of research, development and commercialization of data science driven AI empowered personalized longevity plans, services, and products to be offered to customers (“Customers”) by us or by third parties (collectively, for convenience purposes - the "Service"). This Privacy Policy describes the types of information We collect from Customers in connection with their use of the Service, the mobile phone application created via the Service (“Apps”), and/ or the longevity-ai.com website or all of his subdomains(the "Website"). “You” or “Customer” means any individual or entity that uses the Service the Apps or the Website (and includes any distributors of the Service that use the Service on behalf of Customers or otherwise in connection with Customer accounts offered or managed by such distributors, mutatis mutandis, to the extent applicable).
1.2. Please read this Privacy Policy carefully. You must accept this Privacy Policy prior to using the Service. This Privacy Policy is deemed an integral part of Our Company's Terms of Service (the "Terms"). Please note that by clicking “ACCEPT” to the Terms or in any other way using the Service the Apps and/or the Website, You also indicate your assent to this Privacy Policy. If You do not accept this Privacy Policy, do not click “ACCEPT” to the Terms and please do not use the Service the Apps and/or the Website.
Our Company takes safeguarding Your privacy seriously. Should you have any questions about this Privacy Policy, please contact us at support@longevity-ai.com
1.3 We reserve the right to change and update this Privacy Policy at any time according to our sole discretion, subject to applicable law, without prior notice. If we decide to modify the Privacy Policy, we will post the changes and/or updates on the Website and the Apps, and change respectively the "Last Update Date" at the top of this page. It is Your responsibility to review the Privacy Policy periodically, so You are aware of any changes or updates. Such changes shall apply to the Service, and You shall be bound by them, if You continue to use the Service following the posting of such changes. You may review the current version of the Privacy Policy at any time at https://www.longevity-ai.com/Company/privacy-policy
2. PERSONAL INFORMATION WE COLLECT
When you install and register as a user of the Our Service Website or Apps, you will be asked to provide us with your name, address, email, phone number, hotel room number (if applicable), date of birth, gender, answers to our questionnaires (including, but not limited to our fitness questionnaire, health questionnaire, mental health questionnaire, nutritional habits and preferences questionnaire and personal goals questionnaire), blood test data, physical examination data, genetic and epigenetic data, data measurements provided by your watch or other wearables and health records provided by other applications such as apple health, google fit etc. (collection of wearable data might be provided by the specialized applications provided for their wearables) and data about the different activities, habits and services the user have participated in. The data provided by wearables and other health applications include and are not limited to data about sleep, location, physical activity, weight etc.
3. HOW DO WE COLLECT YOUR DATA
You directly provide Our Company with most of the data we collect. We collect data and process data when you: (a) Register online or place an order for any of our Services. (b) Voluntarily complete a Customer survey or provide feedback on any of our message boards or via email. (c) Use or view our Websites via your browser’s cookies. (d) Answer our online questionnaire forms (e) Use our mobile app, while it is connected to one of your wearable devices, or to one health apps you are making use of.
Our Company may also receive your data indirectly from the following sources: (a) third party blood labs, hospitals, medical centers or any other entity that is allowed to sample and decode your blood tests. (b) third party gene sequencing labs, hospitals, medical centers or any other entity that is allowed to sample and decode your genetic data. (c) hospitals and medical centers that have access to you historic medical data (applicable if you use our service in the context of a cooperation between Our Company and other hospital or medical center) (d) Resorts and Spas (applicable if you use our service in the context of a cooperation between Our Company and other Resort or Spa center) (e) Retirement homes (applicable if you use our service in the context of a cooperation between Our Company and other Retirement home) (f) Trainers, and Longevity Trainers (applicable if you use our service in the context of a cooperation between Our Company and other Trainers, or Longevity Trainers)
4. COLLECTION AND USE OF NON-PERSONAL DATA
The Website and the Our Company Apps, respectively, tracks basic information about its respective visitors and users including, without limitations, IP addresses, browser and operating system type, timestamps, application functions accessed, and application behaviors. Our Company does not use any of this information to personally identify specific users, but rather for administration, maintenance, service improvement, promotional and aggregate analytics purposes.
Our Company also keeps records of aggregated and, or anonymized data for the purpose of improving the Service. Such data includes, and not limited to, biomarker distribution inside the population, correlations between different data points, anonymized full records etc.
5. USE OF PERSONAL INFORMATION COLLECTED; MARKETING
Our Company collects your data so that we can: (a) Process your order of our Services, provide the Services, monitor your usage thereof and otherwise manage your account. (b) Email you with special offers on other products and services of ours we think you might like. (c) Provide you with health metrics, including but not limited to Bioage, pace of gaining, sleep score etc. (d) provide you with longevity plan (e) Improve the Service by learning your actions and preferences, and adjusting future generated Longevity plans.
If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.
• Medical Centers
• Hospitals
• Resorts & Hotels
• Spa Centers
• Gyms
• Personal Trainers, Nutritionists and Physicians
• Elderly Homes
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group, to the extent applicable.
If you no longer wish to be contacted for marketing purposes, please contact us at support@longevity-ai.com.
When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Our Company will not share your personal information with third parties, other than those required to facilitate the use of the Services and/or as set forth in this Privacy Policy, and other users of the Services with which you communicate, without your express consent or (i) as required by law; (ii) to protect and defend Our Company's rights and property (including enforcement of agreements); and (iii) to act in urgent circumstance to protect the personal safety of users of our Services or members of the public.
Our Company does not sell, rent or lease your personally identifiable information to third parties for any of their marketing purposes.
The Services are currently free from advertising. However, Our Company may in the future decide to enter into engagements with third parties to conduct advertising campaigns on the Services whereby advertisements and/ or links will be appear on the Website and/ or directly on Our Company Apps. Our Company will not share personally identifiable information with these third parties without your consent. Please note, however, that your response to a specific ad campaign targeted by such party to a specific audience may identify you as part of such audience and therefore indirectly provide personal information related to you. These third party advertisers may use cookies, web beacons and other technology to automatically collect data in order to measure the effectiveness of their advertisements which use of technologies is subject to those parties' respective privacy policies. Our Company will bear no liability with respect to the use of such technologies by any such third parties.
By using the Service, you agree that you are solely responsible for the information you share with other users of the Services and that you have no obligation to share any personal information with other users.
6. DATA SECURITY; HOW DO WE STORE DATA
Our Company securely stores your data at AWS Cloud Service Provider, who provide database as a service, and implement security measures as built in, in their service. In addition, on top of that we provide an extra layer of security.
Our Company will keep your health data for two years. Once this time period has expired, we will anonymize your data by removing the mapping between the information that indicates who you are, how or where can we find you, and between the information that contains the full spectrum of biomarker data we possess on you.
Our Company is committed to keeping your personal information private and takes reasonable measures to protect your personal information from misuse, loss and unauthorized access. However, you acknowledge that the use of the Internet for transmission of data bears inherent security risks and that therefore we cannot guarantee that the transmission of your messages over the Internet and our method of storage of data is 100% secure from unauthorized and/ or malicious access, use or corruption. You acknowledge that you must bear all loss and/ or damage caused by such risks and that Our Company will have no responsibility with respect thereto.
7. WHAT ARE YOUR DATA PROTECTION RIGHTS?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@longevity-ai.com
8. COOKIES
Our Company may use cookies on the Website so when you visit our websites, we may collect information from you automatically through cookies or similar technology.
Cookies are small text files that a website places puts on your computer hard disk drive when you first visit to collect standard Internet log information and visitor behavior information.
For further information, visit allaboutcookies.org.
Cookies can be used for a variety of purposes, including for authentication, statistical purposes, adapting the Website to your preferences, analyzing Website usage, improving content and your experience, keeping you signed in, understanding how you see our Website, providing with a multipage experience, improving website performance and for other customer service purposes. All of these purposes serve to improve and personalize your experience on the Website. Some of the cookies may expire when the session ends and you exit your browser. Other cookies are saved on your computer’s hard drive. You can set your browser not to accept cookies, and the above Website tells you how to remove cookies from your browser. Most browsers allow you to choose whether or not you wish to accept cookies – for more information, access the "Help" section of your Internet browser. However, in a few cases, some of our Website features may not function as a result so please note that disallowing the use of cookies may negatively impact your use of some functions of the Website and your user experience.
There are a number of different types of cookies, however, our website uses:
• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our Website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
Our Company may use web beacons (aka "clear GIFs" or pixel tags) or similar technologies on the Website and/or in Our Company's communications with you. A web beacon is an often transparent image file on a website or in an email used to monitor your journey around a single website or collection of sites, or verification of your viewing or receipt of a message. Web beacons enable Our Company to evaluate Website usage information, upgrade visitor information, and know whether you have visited the Website or received a message.
9. DELETION OF USER ACCOUNTS
In order to completely remove your user account, you may contact Our Company at support@longevity-ai.com from the email address originally used to open your user account and Our Company will confirm to you that your account was successfully removed.
10. THIRD PARTY SITES
Our Privacy Policy applies solely to personal information that is acquired on the Website the Apps or through your use of our Services and/or your relationship with Our Company. We take no responsibility with respect to the privacy policy of any website which referenced you to the Website, or any website linked from our Website, and the privacy policy of those respective websites shall solely apply to the collection and use of any personal data acquired by such sites.
Longevity AI's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
11. CHILDREN
None of the Website, Apps or Services are targeted at users who are “children” or “minors” as such term are defined under applicable laws. Our Company does not knowingly collect information from users who are children. If we discover that a child has provided us with personally identifying information, we will remove such information from our systems immediately. We request that such individuals do not provide personal data through the Services.
Children may NOT use the Services (including the Our Company App) and must LEAVE the Website immediately.
You represent and warrant that You are above the age defined as “child” under applicable laws in your jurisdiction. Our Services are not directed or intended for Children.
12. BUSINESS TRANSACTIONS
In the event that Our Company shall consummate a business transaction, such as a merger, acquisition by another company, or sale of all or a portion of our assets, the personal information of Our Company's users will likely be among the assets transferred.
Our Company will post a notice on the Site of any such change in ownership or control of the personal information collected by it prior to such transfer.
13. CONTACT INFORMATION
Should you have any further questions regarding this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: support@longevity-ai.com
14. GOVERNING LAW; JURISDICTION
This Policy shall be exclusively construed and the respective rights of the parties determined according to the laws of Israel, without regard to its conflicts of law provisions, and any dispute shall be exclusively resolved in the competent court of Tel Aviv.
15. HOW TO CONTACT THE APPROPRIATE AUTHORITY
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the office of the Israeli entity for the protection of privacy הרשות להגנת הפרטיות.
Email: ppa@justice.gov.il
